ICE itch and the Scratch-Factor

What are people looking for online? I was talking about this with some Christian leaders the other day. One commented the church should be scratching where people are itching. Now that's nothing I hadn't heard before but the more I've thought about it the more challenging it's become.

It's too easy to think 'how can we add a little scratch-factor to what we're doing?' That misses the point. We should be asking 'where are people itching and how can we scratch that?' Thinking like this seriously challenges how we communicate.

Online video is exploding. Everyone from advertisers to amateur pop stars want to use this platform to catapult themselves into the spot light. It is a new platform, the rules are not defined, the opportunities are huge but online video is not here to bring church platforms into the spotlight. Churches need do discover how to scratch before jumping in and doing their thing.

So what's the itch? From my eighteen months of watching online video I offer this suggestion. ICE: Instruction / Conversation / Entertainment. Now in order of priority that should read ECI but as that's less memorable let's explore the ICE itch.

Instruction:
backstage / behind the scenes / making of / secrets of
diet / fitness / health
explanations / how to's / tutorials
lifestyle
reviews

Conversation:
belonging / community
challenges / discussion / opinion
personal interest
shared values

Entertainment:
celebrity gossip
comedy / fun / humour
comment / controversy / news / opinion
future / gadgets / insight / tech
games / machinima
horror / shock
movie clips / trailers
music
risqué / sex / titillation
sensation / the weird and wonderful
sport
tv shows

ICE should be our starting point if we are serious about scratching. But do we understand how our message is woven through these things? And do we have the confidence to do something new?